24 Month Protection Plan

Explore the world worry-free with our exclusive warranty tailored for our travel-loving customers! Introducing our extended 24 months of full warranty for ANY e-bike purchase, superseding the standard 1-years limited manufactures's warranty right from day one. 

Key Advantages:

1) Immediate Upgrade: substitutes the original 1-year manufacture's warranty from the moment of purchase. 

2) Extended Support: Provides a comprehensive 24 month of coverage period added for that peace of mind. 

3) Accidental Damage Protection: Includes coverage for accidental damage, ensuring your E-bike is safeguarded against unforeseen mishaps. 

4) Hassle-Free Service: No need to ship your bike back to us! Enjoy the convenience of receiving replacement parts directly to your doorstep. 

5) Comprehensive Coverage: All parts, excluding batteries and tubes, are included in this plan. This means that virtually every component of your E-bike is protected for the duration of the 24 months of coverage. 

6) Battery Protection: Increases your Battery protection form 90 days to 1 full year of protection. 

Coverage Process: 

Simply reach out to us via phone for quick troubleshooting or send us an email at Orders@kingkracken.com, attaching pictures or video showcasing the issue. If replacement parts are required, we we'll dispatch them straight to you, ensuring a swift resolution. We can also help with locating a local repair shop. Give us a call at 866-424-0055. 

Exclusions: 

While our warranty is extensive, it's essential to note that batteries and tire tubes are not included in this plan. Your battery is backed by a 1-year manufacture's warranty, ensuring the power source of your E-bike is protected.  Labor charges are not included in this warranty. Customer are responsible for all labor charges related to their repairs.